Hassle-Free Returns

Returns Centre

Not entirely satisfied? We've made our return process as straightforward and painless as possible.

Return in 3 Easy Steps

Follow these simple steps to get your refund or replacement.

1

Initiate Return

Go to your Profile Dashboard, select your Order, and click the "Request Return" button next to the item.

2

Pack the Item

Ensure the product is in its original condition with all tags, accessories, and packaging intact.

3

Handover & Refund

Our delivery agent will pick up the item. Once verified at our hub, your refund will be processed.

Return Policy Rules

Standard Shop Items

  • 7-day return window from the date of delivery.
  • Must be unused, unwashed, and in original packaging.
  • Defective electronics will be replaced or refunded after inspection.

Daily Bazar Pat (Fresh)

  • Must be reported within 12 hours of delivery due to perishability.
  • If spoiled or damaged, we provide a direct replacement or instant refund.
  • "Change of mind" returns are not accepted for fresh produce or dairy.

Ready to initiate a return?

Head over to your order history to get started.

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